PixpAI Privacy Policy

Effective Date: March 20, 2026

1. Introduction

PixpAI is an AI-powered photo editing and image generation service operated by Rovlid LLC, a Texas limited liability company. This Privacy Policy explains how PixpAI collects, uses, stores, shares, retains, and protects personal data when you use the PixpAI mobile applications, the pixpai.com website, and any related features, content, tools, or services we make available through them.

This Privacy Policy is designed to reflect current platform expectations for consumer mobile applications, including app store disclosure requirements, while avoiding disclosure of confidential internal implementation details that are not necessary for users to understand how their data is handled.

By accessing or using PixpAI, you acknowledge that your information will be handled as described in this Privacy Policy.

2. Who We Are

PixpAI is provided by Rovlid LLC.

For privacy questions, data access requests, or deletion requests, you may contact us using the contact details made available in the app or on pixpai.com.

3. Scope of This Policy

This Privacy Policy applies to personal data processed by Rovlid LLC in connection with:

3.1 The PixpAI iOS and Android applications

3.2 The pixpai.com website and related web pages

3.3 Support, operational, security, subscription, and billing-related processing connected to PixpAI

3.4 Data processed through service providers acting on our behalf or, where applicable, under their own terms and privacy notices

This Privacy Policy does not apply to third-party websites, platforms, app stores, or services that are linked from or integrated with PixpAI but are governed by their own privacy notices.

4. Important Summary

The most important points about PixpAI’s privacy practices are:

4.1 PixpAI processes only the photos, prompts, selections, and related content that you choose to submit for editing, enhancement, transformation, generation, or export.

4.2 PixpAI does not sell your personal data for money.

4.3 PixpAI does not use your uploaded photos for cross-context behavioral advertising.

4.4 PixpAI does not use your uploaded photos to train PixpAI’s own AI models.

4.5 Uploaded images and temporary processing copies are generally retained only for the limited period needed to process and deliver the requested result and are ordinarily deleted from backend systems within 24 hours, rather than kept in indefinite cloud storage.

4.6 If you save a result to your own device, that device-side copy remains under your control unless you delete it.

4.7 PixpAI uses trusted service providers to operate the service, including AI-processing providers such as Replicate, Fal AI, and Google Nano Banana, infrastructure providers such as Cloudflare, and diagnostics or error-monitoring providers such as Sentry.

4.8 PixpAI may collect limited device, usage, diagnostic, and security information necessary to provide the service, prevent abuse, investigate failures, and maintain platform integrity.

5. Categories of Information We Collect

We collect the following categories of information.

5.1 Information You Provide Directly

You may provide the following information when you use PixpAI:

5.1.1 Photos, images, or other visual content you upload for editing, transformation, enhancement, generation, or export

5.1.2 Text prompts, instructions, style selections, effect choices, or other inputs you submit in connection with AI processing

5.1.3 Messages, support requests, feedback, or other communications you send to us

5.1.4 Information you provide when you request deletion, support, or resolution of an account, subscription, or technical issue

5.2 Information We Collect Automatically

When you use PixpAI, we may automatically collect limited technical and operational information such as:

5.2.1 App version, device type, operating system version, platform type, locale, and similar device metadata

5.2.2 Usage and operational events necessary to provide the service, such as request initiation, processing status, completion, save, retry, restore purchase, and deletion actions

5.2.3 Diagnostic information, crash logs, error reports, and performance telemetry

5.2.4 Security and abuse-prevention information, such as approximate IP-based information, request metadata, integrity signals, rate-limiting signals, and fraud-prevention indicators

5.2.5 Service-generated identifiers reasonably necessary to operate the service, maintain service state, validate entitlements, support integrity protections, and prevent duplicate or abusive processing

5.3 Purchase, Subscription, and Entitlement Information

If you purchase subscriptions or paid features through Apple App Store or Google Play, we may receive limited transaction, entitlement, subscription status, and restore-related information necessary to:

5.3.1 Validate your purchase status

5.3.2 Enable premium access

5.3.3 Restore purchases

5.3.4 Synchronize access or usage entitlements

5.3.5 Resolve billing or subscription support issues

We do not receive your full payment card number from Apple or Google.

5.4 Website Information

When you visit pixpai.com, we may collect:

5.4.1 Basic server, request, and security logs

5.4.2 Cookie or consent preference information

5.4.3 Website analytics information where enabled in accordance with applicable law and our consent practices

6. Categories of Information We Do Not Intentionally Collect

PixpAI is not designed to collect categories of personal data that are not needed for its core functionality. For example, we do not intentionally collect your contact list, SMS messages, call logs, microphone recordings, precise GPS location, or your entire photo library as a persistent database of user content.

PixpAI is also not designed to create or store biometric templates or biometric identifiers for identity recognition purposes.

7. Photo and Image Data

Because PixpAI is a photo editing and image generation product, photo and image data are central to the service.

7.1 PixpAI processes only the images or other visual content that you choose to submit.

7.2 PixpAI processes that content solely to provide the output or feature you requested, such as transformation, enhancement, generation, export, save, or delivery.

7.3 PixpAI may create temporary processing copies, thumbnails, or derived technical representations as reasonably necessary to provide the requested service.

7.4 PixpAI does not represent that uploaded or generated content will remain indefinitely available in cloud storage.

7.5 If you save content locally on your device, that local copy is controlled by you and may remain on your device until you delete it.

8. Facial Data and Sensitive Visual Content

Some images uploaded to PixpAI may contain faces or highly personal visual information.

8.1 PixpAI may process face-containing photos only to provide the requested image editing, enhancement, transformation, or generation service.

8.2 PixpAI does not use face-containing photos to build biometric profiles, facial recognition databases, or identity-matching systems.

8.3 PixpAI does not use uploaded photos to train PixpAI’s own AI models.

8.4 Third-party AI-processing providers may process submitted image content on our behalf to generate the requested output. These providers may include Replicate, Fal AI, and Google Nano Banana or successor providers we engage for similar functionality, subject to their service terms, processing controls, and applicable law.

8.5 Users should avoid submitting images they are not authorized to use or highly sensitive images unless they understand and accept the nature of cloud-based AI processing.

9. How We Use Information

We use personal data only as necessary for legitimate service, contractual, operational, security, and legal purposes, including to:

9.1 Provide PixpAI features and process your uploaded content to generate, edit, transform, or deliver outputs you request

9.2 Operate subscriptions, paid features, entitlement validation, purchase restoration, and related support functions

9.3 Authenticate requests, maintain service continuity, protect the platform, prevent abuse, detect fraud, enforce limitations, and investigate misuse

9.4 Diagnose crashes, monitor performance, debug failures, improve reliability, and maintain product quality

9.5 Respond to support requests, user inquiries, complaints, legal requests, and dispute-resolution needs

9.6 Maintain records reasonably required for accounting, auditing, security, tax, dispute handling, lawful retention, and compliance obligations

9.7 Operate website functionality, consent mechanisms, and analytics tools where lawfully permitted

10. AI Processing and Service Providers

PixpAI’s core functionality requires cloud-based processing of content you choose to submit.

10.1 When you request an AI-powered feature, PixpAI may send your uploaded image, prompt or selected effect, and limited technical request information to trusted AI-processing or infrastructure providers strictly to perform the requested service.

10.2 PixpAI may also use trusted service providers for infrastructure, hosting, storage, content delivery, diagnostics, analytics, subscription validation, support tooling, and security. These providers may include Cloudflare for backend and infrastructure services and Sentry for diagnostics, crash reporting, and error monitoring.

10.3 We disclose categories of providers in this Privacy Policy so that users understand how data may be handled, but we do not disclose confidential internal implementation details, proprietary controls, or security-sensitive operational logic.

10.4 We do not permit service providers to use your data for unrelated purposes where we control the relationship and applicable contractual or platform protections apply.

10.5 We may update or replace service providers over time. Where legally required, we will update this Privacy Policy or provide additional notice.

11. How We Share Information

We do not sell personal data for money. We do not share uploaded customer photos for cross-context behavioral advertising.

We may share personal data only in the following limited circumstances:

11.1 With service providers that help us operate PixpAI, such as providers of cloud infrastructure, backend services, data storage, AI processing, subscription validation, analytics, diagnostics, customer support, or security services. These may include providers such as Replicate, Fal AI, Google Nano Banana, Cloudflare, and Sentry, depending on the function involved.

11.2 With app stores, billing partners, or subscription-management providers as necessary to validate purchases, restore access, or resolve billing-related issues

11.3 With legal authorities, regulators, courts, opposing parties, or professional advisers where we believe disclosure is necessary to comply with law, respond to lawful requests, protect rights, investigate abuse, or defend claims

11.4 In connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction, subject to applicable law

12. Legal Bases for Processing

If you are located in a jurisdiction that requires a lawful basis for processing, such as the EEA or the UK, we rely on one or more of the following legal bases:

12.1 Performance of a contract, where processing is necessary to provide the service you request

12.2 Legitimate interests, where processing is necessary to secure the service, prevent abuse, investigate failures, improve reliability, and protect users, Rovlid LLC, and the public

12.3 Consent, where required by law, such as for optional website analytics or similar consent-based processing

12.4 Compliance with legal obligations, where processing is necessary to meet legal, tax, accounting, regulatory, recordkeeping, or enforcement obligations

13. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

13.1 Uploaded Images and Temporary Processing Copies

Uploaded images and temporary processing copies are generally retained only for the period reasonably needed to process and deliver the requested result. In ordinary operation, uploaded photos and temporary backend processing copies are ordinarily deleted within 24 hours and are not intended to remain in indefinite cloud storage.

13.2 Saved Outputs on Your Device

If you save a result to your own device, that device-side copy remains under your control and may continue to exist until you delete it.

13.3 Logs, Diagnostics, and Security Records

Operational logs, security signals, crash data, error records, and similar diagnostics may be retained for a limited period as reasonably necessary for reliability, abuse prevention, lawful retention, auditing, or dispute handling.

13.4 Billing, Subscription, and Transaction Records

Purchase, subscription, entitlement, tax, accounting, refund, dispute, and charge-related records may be retained for the period required by law, platform rules, or legitimate business needs.

13.5 Support Communications

If you contact us, we may retain support correspondence and related records for as long as reasonably necessary to respond to your request, document the interaction, and satisfy legal or operational obligations.

14. Deletion and Account-Related Requests

PixpAI supports deletion requests and data-related requests.

14.1 PixpAI provides an in-app deletion path through the Settings area of the application, and you may use that path to request deletion of eligible data associated with your use of the service.

14.2 If you cannot access the app or prefer not to use the in-app deletion path available through Settings, you may submit a deletion or privacy request using the contact details made available by PixpAI on pixpai.com or within the app.

14.3 Deletion may apply differently to different categories of data. For example:

14.3.1 Some data may be deleted promptly

14.3.2 Some data may remain temporarily in backup, cache, fraud-prevention, or operational systems before full deletion is completed

14.3.3 Some data may be retained where necessary for security, abuse prevention, lawful recordkeeping, tax, accounting, dispute resolution, legal claims, or regulatory compliance

14.3.4 Data saved locally to your own device may remain under your control until you delete it from that device

14.4 We will take reasonable steps to honor valid deletion requests in accordance with applicable law, technical feasibility, platform requirements, and our legitimate retention obligations.

15. Your Privacy Rights

Depending on where you live, you may have rights under applicable privacy laws, including the right to:

15.1 Request access to personal data we hold about you

15.2 Request correction of inaccurate or incomplete data

15.3 Request deletion of personal data, subject to lawful exceptions

15.4 Request restriction of certain processing

15.5 Object to certain processing based on legitimate interests

15.6 Request portability of certain data where legally applicable

15.7 Withdraw consent where processing is based on consent, without affecting prior lawful processing

15.8 Appeal a denial of your request where required by applicable law

We may need to verify your identity before fulfilling your request.

16. International Data Transfers

PixpAI is operated by Rovlid LLC in the United States. Your personal data may be processed in the United States and in other countries where our service providers or infrastructure providers operate.

Those countries may not provide the same level of legal protection as your home jurisdiction. Where required by applicable law, we use appropriate safeguards for international data transfers.

17. Children’s Privacy

PixpAI is not directed to children under 13, or any higher minimum age required by applicable law in the user’s place of residence. We do not knowingly collect personal data from children in violation of applicable law.

If you believe a child has provided personal data to PixpAI in violation of applicable law, contact us and we will investigate and take appropriate action.

18. Security

We use administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, misuse, alteration, disclosure, or destruction.

These safeguards may include access controls, encryption in transit where appropriate, system separation, monitoring, service integrity protections, and time-limited handling of certain categories of content.

No system can be guaranteed to be perfectly secure. You should use PixpAI with the understanding that no method of transmission, storage, or processing is completely risk-free.

19. Automated Processing

PixpAI uses automated systems to provide service functionality and protect the platform.

This may include automated processing related to content handling, request routing, abuse prevention, throttling, entitlement validation, diagnostics, and service integrity.

These automated processes are intended to operate the service and protect users and the platform. They are not intended to make decisions with legal or similarly significant effects about you without appropriate safeguards.

20. Third-Party Services and Links

PixpAI may link to or rely on third-party services, such as app stores, payment platforms, support tools, or external websites. Those third parties operate under their own terms and privacy notices.

We encourage you to review the privacy notices of the third-party services you choose to use in connection with PixpAI.

21. Regional Disclosures

Depending on your jurisdiction, you may have additional rights or disclosures under applicable privacy laws, including laws in the EEA, UK, Switzerland, California, or other U.S. states.

Where required, Rovlid LLC will honor applicable rights requests and provide disclosures required by law.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, processing activities, vendors, legal requirements, or compliance obligations.

When we make material changes, we will update the effective date and provide additional notice where required by law.

23. Contact Us

If you have questions about this Privacy Policy, your personal data, or your rights, you may contact Rovlid LLC using the contact details published in the PixpAI app or on pixpai.com.